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SHamrock Feb 15 to mar 31 2021 
Tag: Customer Service
BGE warns of door-to-door imposters
Protect, verify and report! These are words every Baltimore Gas and Electric Company (BGE) customer should think about if they receive a call claiming their BGE service will be terminated […]
Truxtun skate park to be dedicated tomorrow
[do action=”fringe”/] Annapolis Mayor Michael Pantelides and Annapolis Recreation and Parks Director Michael Morris invite the community to attend a ribbon cutting event to celebrate the renovated Truxtun Park Skate […]
Dawn Miller Joins Champion Real Estate In Annapolis
Champion Realty announced today that Dawn Marie Miller has joined Champion Realty as a full-service agent focusing on residential clients in Anne Arundel, Calvert and Prince George’s Counties. She will […]
Local Verizon Store Upgraded
Annapolis Mayor Joshua J. Cohen and Annapolis Economic Development Corporation President and CEO Lara Fritts were at the Wireless Zone Annapolis store last week for a ribbon cutting to celebrate […]
Wegmans In Crofton Seeking 360 Employees
Part-time hiring for the new Crofton Wegmans begins now. Why start so early for a late fall opening? “Training,” says store manager Gerry Troisi. “By the time our doors open […]
Camping Anyone?
Summer in Annapolis always has the town packed to the brim with visitors. Especially with the recent storm, record high temperatures and elongated power outages, most people have felt the […]
Imperial Valet Sets Up In Annapolis
Imperial Valet is pleased to share that they are now operational in downtown Annapolis. This move has been a long time coming. President and CEO, Pedro Rodriguez first opened the […]
Yet Another BGE Conundrum
Beware Of Online Bill Paying If you thought that customer service at BGE couldn’t get any worse, you lost that bet. We have discovered a horrible Catch-22 with their online […]
Mall Warning
Image via Wikipedia Watch Out For Non-Bargains Borders, the huge bookstore in the Annapolis Mall really needs to learn a lesson in pricing and in customer service. After the holidays, […]
Bank Of America’s Workaround
When In Doubt, Send The Fee Out The reader who brought us our latest Bank of America rant, has followed up with us again with proof of the audacity of […]
Comcast Rocks Is Doing Better
A Comcast Update As many readers know, Comcast has not been a favorite company of this site. Between the service interruptions, the service outages, the lack of any real customer […]
Customer Service Fail: Wawa In Edgewater
Wawa Drops Ball Usually, Wawa has a very friendly staff. The food is good. The value is good. The gas is cheap. But this morning, something went dreadfully wrong at […]
United Breaks Guitars Round Two
A few months ago, we highlighted the power of YouTube to bring customer service to the attention of the world with Dave Carroll’s ditty United Breaks Guitars. When he did […]
Comcast Sucks
Major Outage, Comcast Clueless While Verizon is likely not any better, Comcast certainly showed their true colors Saturday (insert sarcasm here) afternoon. Sometime near 4pm there was a complete cessation […]
