September 27, 2023
Annapolis, US 60 F

Hope House Treatment Center Achieves Platinum Status With Optum

Left to Right – Peter D’Souza, Executive Director, Hope House Treatment Centers, Crownsville, MD and Laurel, MD being presented honored by Mathew D. Wolf, Optum.

With the continuing escalation of costs and the myriad issues surrounding the delivery of health care, it seldom seems there’s a positive story about health care that is news worthy. But one local mental health facility has been recognized for delivering highly effective inpatient care while doing so in a cost-efficient manner that is having a great impact benefitting patients.

Hope House Treatment Center, located in Crownsville, MD and Laurel, MD has recently been awarded the Platinum designation by Optum, formerly known as United Behavioral Health, for the remarkable work the facility does within the community working with those battling the disease of addiction.

“I believe Hope House Treatment Center truly represents the epitome of what outstanding mental health care services can and should be,” said Dr. Rick Jemanez, National Medical Director, External Health Plans. “They are a credit to their community and to the mental health profession at large.”

Hope House Treatment Center was bestowed the Platinum distinction based on clinical data collected by Optum over the course of an entire year. Optum looked at specific criteria, such as readmission rates and average length of inpatient stay, and compared the Hope House Treatment Center’s data to that of other regionally-based facilities. Of the several key data points examined, Hope House exceeded all.

“We are extremely proud and honored to have received this Platinum distinction,” said Peter D’Souza, Executive Director of Hope House, “I think it’s truly a well-deserved acknowledgement of the great work being performed by our. When one of our providers refers a patient to our facility, they know that patient is going to receive excellent care. That is the kind of trust we’ve built with our providers over the years. And receiving Optum’s Platinum award serves to affirm that our providers’ trust is well placed with Hope House.”

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