A few months ago, we highlighted the power of YouTube to bring customer service to the attention of the world with Dave Carroll’s ditty United Breaks Guitars. When he did not receive any satisfaction from his claim, he vowed to produce three videos. Unlike United, Dave Carroll is a man of his words and here is part two of three! (Hey Comcast, are you listening??)
John FrenayeView articles
John is the publisher and editor of Eye On Annapolis. As a resident and business owner in Anne Arundel County since 1996, he realized that something was missing regarding community news–and Eye On Annapolis was born in late spring 2009.
John’s background is in the travel industry as a business owner, industry speaker, and travel writer. Regarding journalism, news, blogging and social media, he cut his teeth with MSNBC.com.