Tag: BGE
Thumbs Up For BGE
Company Solves Problem Last week, we posted a story about a Catch-22 with BGE where customers who had paid their bill electronically and wanted to switch back to paper billing were unable to do so. The problem seemed ludicrous to us and apparently to Linda Foy, spokesperson for BGE. Linda contacted us and we put [...]
Yet Another BGE Conundrum
Beware Of Online Bill Paying If you thought that customer service at BGE couldn’t get any worse, you lost that bet. We have discovered a horrible Catch-22 with their online bill paying process. If you pay your BGE bill online through your bank and close or change the account, BGE has no method to resume [...]
BGE Turning Off 70,000
BGE Begins Their Turn Off Blitz Baltimore Gas And Electric will be busy for the next few weeks turning off power to the 74,000 Marylanders who have fallen behind on their bills. As a result of regulation wrangling, BGE was required to contact “at risk” accounts and make arrangements to get the past due bills [...]
BGE Turnoffs To Resume
Maryland Utility Told To Offer Payment Plans The State’s Public Service Commission gave BGE the green light to proceed with service terminations of 120,000 Maryland residents who are behind on their bills. However, their order came with some restrictions on the utility as they continue to investigate the abnormally high electric bills. The terms of [...]
The New BGE Payment Plan
BGE Customers Still Have Reprieve. No Firm Answer From Utility. BGE and the PSC clashed yesterday as they tried to hash out what to do with 208,000 customers who are late on their electric payment. It appeared that the PSC was not too happy with the BGE proposal and sent them back to the drawing [...]
Some BGE Relief
But not from BGE itself. The Annapolis Anchor has a post about an Energy Assistance Expo taking place April 2, 2009 in Laurel. If you meet certain income requirements and are having problems with the astronomical electric bills, you probably ought to check out this expo. Details and a map can be found on The [...]
A Fee From BGE? Imagine That!
The Capital has a weekly “troubleshooter” column and this week, Elisha Sauers took BGE to task, once again. Apparently, a local customer called to report a power outage in his Annapolis neighborhood. Since he did exactly what BGE suggests you do when your power is out, they decided to charge him $80 for reporting it. [...]
BGE Complaints Up 100%
The Baltimore Spectator is reporting that the Office of External Affairs is hiring two more employees to keep up with the influx of complaints regarding BGE’s billing practices. According to the Baltimore Spectator, an employee of the OEA is quotes as saying, “Our calls are up 100% from this time last year. ” As has [...]
BGE Busted For Inflated Estimates
According to the Investigative Voice, BGE has been caught red handed with their hands in the cookie jar purses of their customers. One BGE customer questioned his January bill that was triple what was expected. He found out that instead of a meter reading (as was indicated on the bill) that BGE estimated the reading. [...]
A BGE Question
I have heard that unplugging appliances when not in use (versus just turning them off) is a way to save a considerable amount of money on your monthly electric bill. While some of it sounds extreme, I imagine it makes some sense. Here is what we were told by a friend: I started unplugging things [...]
A BGE Reprieve From The PSC
The Public Service Commission has temporarily delayed the imminent turn offs for thousands of BGE customers. In the wake of gigantic electric bills, many consumers have fallen behind and were subject to their service terminating on April 1. This temporary stay will allow BGE to work with the PSC to formulate a program to get [...]
BGE Woes
We all have seen our electric rates skyrocket. It seems that every month or so we hear about a brand new increase planned for the future. How does a local family cope with enormous electric bills? BGE has a moratorium on service terminations until April 1, but according to a Baltimore Sun article, we are [...]
