Once Again Comcast Sucks

| August 18, 2009

Comcast Can’t Keep It UpComcast Sucks

Their service that its! Just a quick rant. Was on the phone, my customer all of a sudden begins to say “hello?”, “hello?”. She can’t hear me at all.  I hang up and lo and behold, no dial tone on any of the lines.  Internet is fine, television is fine, but all phone lines are dead.  Called Comcast “Customer Service”  (cell) and told there are no problems.

Seems to me that the outages are becoming more and more frequent.  Anyone else want to jump in here?  Anyone have a number for Verizon? Hey Comcast guy who responded before…got any answers?

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Category: Rant

  • Brian Brown (theBrarian)

    I am in regular pixelated hell on a daily basis. Just when that action scene, that scoring play, or that intimate kiss are about to happen, out come the pixels. I curse digital. I curse Comcast. Some channels are just unwatchable. Well at least Hallmark and Lifetime have problems. Wait a second… I love Comcast.

  • SevernaPark Guy

    When will you guys simply sign up for Verizon FiOS?

  • Melissa Mendoza

    Hello!

    I work for Comcast Corporate Offices. I apologize for the problems with your phone service and would like to have my contacts in your area investigate the cause of the problems. Please email our team at the address below. We’d be happy to check things out for you.

    Kind Regards,
    Melissa Mendoza
    Comcast Customer Connect
    National Customer Operations
    We_Can_Help@cable.comcast.com
    @ComastMelissa

    BTW – I work with Mark Casem, likely the “Comcast guy who responded before.” :)

  • http://www.baltimorespectator.blogspot.com A.F. James MacArthur Ph.A.L.

    Yes, Comcast does suck! They want me to pay several hundred dollars of long distance bills. I clearly signed up for unlimited long distance, but somehow they mixed things up and gave me limited phone service. What the hell?!?!? Why on earth with doing business daily in different states would I ever sign up for anything less than unlimited long distance.

    There’s no TV in here, only internet and phone. The rep said that if I upgraded to triple play (more money), I could get the bogus long distance charges waived and the service changed to unlimited long distance. HELLO! This is what I ordered in the first place.

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