A Fee From BGE? Imagine That!

| March 31, 2009 at 7:41 am

bgelogoThe Capital has a weekly “troubleshooter” column and this week, Elisha Sauers took BGE to task, once again. Apparently, a local customer called to report a power outage in his Annapolis neighborhood. Since he did exactly what BGE suggests you do when your power is out, they decided to charge him $80 for reporting it. Yes, you read that right!  Apparently BGE charges $80 to the first person to report an outage for the cost to send a crew to investigate.

Now to their credit if the issue is truly a BGE issue, they do not asses the fee, but what’s up with it in the first place. If their customers can figure out how to pay their bill, one has to assume that they know enough to know when the power is out!

It is stories like these that make strong arguments for re-regulation. These guys are out of control!

Meet John Frenaye

John Frenaye has written 1787 posts in this blog.

John is the publisher and editor of Eye On Annapolis. As a resident and business owner in Anne Arundel County for more than 15 years, he realized that there was something missing in terms of community news--and Eye On Annapolis was born in late spring 2009. John's background is in the travel industry as a business owner, industry speaker, and travel writer. In terms of blogging and social media, he cut his teeth with MSNBC.com.

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  • http://www.sweethomeannapolis.com Jesse Barron

    The executives at BGE are insane.

    I cannot imagine who would want to hire any of them if they ever lost their job.

    BGE is also extremely “tone deaf,” a term we’ve been hearing a lot in the news lately.

    Jesse Barron’s last blog post..BGE is Getting Out of Control

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